Privacy policy

Introduction

Welcome to SlowTracker, a service provided by kukla.tech sp. z o.o.("we", "us", "our"). Our registered office is located at Zawoja 1847, 34-222 Zawoja, Poland, and our NIP/VAT number is PL5521724915. This privacy policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from users of our website and mobile application, including the use of tawk.to for live chat support and contact forms.

What Information We Collect

Email Addresses: We collect email addresses for account registration, communication, and for sending notifications related to our service, including communications via tawk.to.

Name: We collect your name to personalize your experience and to communicate with you.

Cookies: We use cookies to enhance user experience, for service provision, and for marketing purposes, including those set by tawk.to to support live chat functionality.

User-Generated Content: Our service allows users to save notes and experiences, which may contain personal data. This includes data you may share through live chat interactions.

Technical Information: This includes your IP address, browser type, and other information collected automatically when you use our services or interact with us via live chat.

Additional Information (Optional): Users may voluntarily provide additional information such as their first name, last name, nickname, avatar, and a short bio about themselves. The purpose of collecting this information is twofold: to enhance communication with the user and to populate their public profile within the SlowTracker community. Providing this information is entirely optional and is intended to enrich the user experience by allowing for a more personalized interaction and presence within the application. Users have full control over whether or not they wish to share these additional details.

How We Use Your Information

Service Provision: Your information is used to manage your account, provide our services, improve user experience, and facilitate communication through live chat.

Marketing: We may use your information for marketing purposes to offer you products or services that may be of interest to you, including through direct communication in live chat.

User Profiling: We profile user data to deliver a higher quality of service tailored to your preferences, including analyzing interactions in live chat for service improvement.

Data Protection and Security

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including data shared through live chat.

Your Rights

As per the General Data Protection Regulation (GDPR), you have the right to access, rectify, or erase your personal data, including any data shared via live chat.

Data Controller

The data controller responsible for your personal information for the purposes of GDPR is kukla.tech sp. z o. o., with its registered office at Zawoja 1847, 34-222 Zawoja, Poland.

Data Deletion Requests

Initiating a Data Deletion Request

If you wish to have your data deleted from SlowTracker, you can initiate a data deletion request in application or by sending an email to us.

To directly request the deletion of your account and associated data from within the SlowTracker application, please log in to your account, navigate to Menu -> Settings -> Delete Account. Upon receiving your request, we will proceed with the deletion of your account and all related data after a 14-day waiting period. This waiting period allows you to cancel the deletion request should you change your mind.

To initiate a data deletion request by sending an email, please follow these steps to ensure your request is processed efficiently:

Send an Email: Compose an email to slowtracker@kukla.tech from the email address associated with your SlowTracker account. This is crucial as it verifies your identity and ownership of the account.

Subject Line: Use the subject line "Data Deletion Request" to help us quickly identify the nature of your email.

Provide Account Details: In your email, please provide any relevant details that may help us identify your account, such as your user name or any other account-specific information. Do not include sensitive personal information in your email.

Processing Your Request

Upon receiving your email, we will:

Verify Your Identity: We will confirm that the email address from which the request was sent matches the email address associated with the account in question.

Acknowledge Receipt: We will send you an acknowledgment email confirming the receipt of your data deletion request, along with a unique confirmation number for your reference.

Delete Your Data: We will proceed with the deletion of your data from our systems. This process will include the removal of your personal information, account details, and any content or notes you have created.

Final Confirmation: Once the deletion is complete, we will send you a final confirmation email, informing you that your data has been successfully removed from our systems.

Contact Information

If you have any questions or concerns about this privacy policy or our data processing practices, please contact us at slowtracker@kukla.tech.

Changes to Our Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website. This includes changes related to our use of third-party services like tawk.to for live chat support.